Terms and Conditions

Effective Date: 11/02/2024

Welcome to iOX (Infinite Oxygen Formulations™). By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree with these terms, do not use our website or services.

1. Use of Services

iOX provides information, products, and services for personal use only.
You must be at least 18 years old to make purchases on our website.

2. Financial Transactions

By making a purchase, you agree to provide accurate and complete payment information.
All payments must be made through our secure payment platform.
We reserve the right to cancel orders for any reason, including pricing errors, product unavailability, or suspected fraudulent activity.

3. Returns, Refunds, and Cancellations

For details on our policies regarding returns and refunds, please refer to our Return and Refund Policy.

4. Website Use and Availability

While we strive to maintain uninterrupted access to our website, we cannot guarantee that the site will always be available, error-free, or secure.
iOX is not liable for any damages or losses caused by website downtime, technical issues, or errors in the content provided.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of iOX and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or modify our content without prior written permission.

6. User Behavior

By using our website, you agree to:

Not engage in unlawful activities, hate speech, bullying, spam, or promotion of harmful content.
Not upload or transmit viruses or malicious code.
Not impersonate another individual or entity.
Not interfere with or disrupt the functionality of our website.

We reserve the right to restrict or terminate access to users who violate these terms.

7. User Accounts

Users are responsible for maintaining the confidentiality of their account login information.
We reserve the right to disable accounts without prior notice if we suspect unauthorized use, fraudulent activity, or violation of our terms.

8. Limitation of Liability

iOX is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are provided “as is,” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose.
Our maximum liability to you for any claim will not exceed the amount paid for the product or service in question.

9. Governing Law

These terms and conditions are governed by the laws of [Insert Jurisdiction]. By using our website, you agree to submit to the exclusive jurisdiction of the courts in this jurisdiction.

10. Modifications to Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of our website and services after any modifications constitute your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us:
Email: support@iox2.com

Thank you for choosing iOX. By adhering to these terms and conditions, we ensure a safe and enjoyable experience for all our customers.

iOX Return and Refund Policy

Effective Date: 11/01/2024

At iOX, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help with a straightforward return and refund process.

1. Terms of Return

You may return your product within 30 days of the purchase date.
Returns are only accepted if the product is:
- Unopened and in its original packaging.
- Unused and in resalable condition.
- Accompanied by the original receipt or proof of purchase.

2. State of Return

Products must be returned in their original condition, including:
- Packaging intact and free of damage.
- Seals unbroken for consumable items (e.g., FaceFIX, CanniHAB CBD Gummies).

Returns that do not meet these criteria may be denied.

3. Reasons for Return

We accept returns for the following reasons:

Damaged Product: If the product arrives damaged, please notify us immediately with photographic evidence.
Incorrect Product: If you received the wrong product, contact us to arrange a return or exchange.
Dissatisfaction: If you are not satisfied with your purchase, unopened and unused products may be returned within the 30-day window.

4. Process for Return

To initiate a return, please follow these steps:

Contact Customer Service: Email us at support@iox2.com with your order number and reason for return.
Approval: Once your return is approved, you will receive instructions on where to send your product.
Shipping:
- Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect product.
- We recommend using a trackable shipping method for your return to ensure it arrives safely.

Return Address: [Insert Return Address]

5. Process of Refund

Refunds will be processed once the returned product has been inspected and approved.
If approved, refunds will be issued to the original method of payment.
Refunds typically take 7-10 business days to reflect in your account, depending on your financial institution.

Note: Shipping fees are non-refundable unless the return is due to a damaged or incorrect product.

6. Contact Us

For any questions or assistance with your return or refund, please contact us:
Email: support@iox2.com

Thank you for choosing iOX – Infinite Oxygen Formulations™. We value your trust and are committed to ensuring a positive shopping experience.

Terms and Conditions

iOX Return and Refund Policy

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