Effective Date: November 1, 2024

At iOX (Infinite Oxygen Formulations™), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with us, such as making a purchase, subscribing to our newsletter, or filling out a contact form, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by third-party payment processors)

b. Non-Personal Information

We may also collect non-identifiable information, such as:

• Browser type
• IP address
• Device type
• Pages visited on our site
• Referring/exit pages

This information helps us improve your experience on our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process transactions: To fulfill your orders and deliver products.
• To improve our website and services: Understanding how visitors use our site allows us to enhance functionality and user experience.
• To communicate with you: Responding to your inquiries, sending order confirmations, and providing updates on new products, offers, and promotions.
• To comply with legal obligations: Ensuring compliance with applicable laws and regulations.

3. How We Protect Your Information

We are committed to safeguarding your information by implementing appropriate security measures, including:

• Secure Socket Layer (SSL) encryption to protect sensitive data during transmission.
• Regular monitoring and testing of our systems for vulnerabilities.
• Storing personal information on secure servers with limited access.

While we strive to protect your personal information, no data transmission over the internet can be guaranteed as 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies) to facilitate transactions and deliver services.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Track your activity for analytics and marketing purposes.

You can manage or disable cookies through your browser settings, though this may affect your ability to use certain features on our website.

6. Your Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to or update your personal information at any time.
• Opt-Out: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails.
• Delete: You can request that we delete your personal information, subject to legal obligations.

To exercise these rights, contact us at support@iox2.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies when visiting them.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@iox2.com
Phone: 

Thank you for trusting iOX with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience.